WinLion Casino Terms and Conditions

Welcome to WinLion Casino. These Terms and Conditions govern your access to and use of our website, games, bonuses, and all related services available at winlion.com. By registering an account or using any part of our platform, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety. We encourage you to review this document carefully before proceeding. If you do not accept these terms, you must not use our services.

1. About Us and Our Licensing

At Win Lion Casino, we operate under an Anjouan Gaming License, which authorizes us to provide online gaming and sports betting services to eligible players worldwide. Our platform launched in May 2025 and is primarily accessible at winlion.com. We also operate regional mirrors: winlion.casino for Cyprus and Malta markets, and winl1on.com for DACH regions including Germany, Austria, and Switzerland. These Terms and Conditions apply across all our domains and supported languages, including English, French (Canada), Greek, and German.

2. Eligibility and Account Registration

To use our services at WinLion, you must meet the following eligibility requirements:

• You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You must not be a resident of any restricted country listed in our Restricted Countries policy.
• You must register only one account per person, household, IP address, or device.
• You must provide accurate, complete, and truthful information during registration.
• You must not use our services on behalf of any third party.

We reserve the right to request identity verification documents at any time. Failure to provide valid documentation may result in suspension or permanent closure of your account. At Win Lion, we take our Know Your Customer (KYC) obligations seriously to ensure a safe and secure environment for all players.

3. Restricted Jurisdictions

Our WinLion Casino services are not available to residents of the following countries, among others: Afghanistan, Australia, Belgium, France, Iran, Iraq, Netherlands, North Korea, Russia, Spain, Syria, the United Kingdom, the United States, Ukraine, and Zimbabwe. A full list of restricted territories is maintained on our website. If you access our services from a restricted jurisdiction, we reserve the right to void any winnings and close your account without prior notice. It is your responsibility to ensure that online gambling is legal in your country before playing.

4. Deposits, Withdrawals, and Payment Terms

4.1 Deposits

We accept deposits exclusively in Canadian Dollars (CAD). Our minimum deposit amount is CAD 20. Accepted deposit methods include Interac, Visa, Mastercard, and Apple Pay. All deposits are processed promptly, and we do not charge fees on standard transactions, though your payment provider may apply their own charges.

4.2 Withdrawals

At WinLion Casino, we process withdrawal requests back to the original deposit method. Accepted withdrawal methods include Interac, Visa, and Mastercard. The minimum withdrawal amount is CAD 50. Our withdrawal limits are as follows:

• Daily limit: CA$1,500
• Weekly limit: CA$3,000
• Monthly limit: CA$12,000

We process all withdrawal requests within up to 30 minutes. Credit card cashouts are completed within up to 24 hours, while Interac transfers take 1–3 business days. VIP players may benefit from accelerated withdrawal processing and tailored cashout limits as part of their exclusive privileges.

4.3 Verification Prior to Withdrawal

We require full KYC verification to be completed before processing any withdrawal. This includes proof of identity, proof of address, and confirmation of your payment method. We may also request source-of-funds documentation for larger transactions. These measures are in place to protect our players and comply with applicable anti-money laundering regulations.

5. Bonuses and Promotions

Here at Win Lion Casino, we offer a generous Welcome Package spread across four deposits: up to 400% combined match bonus of CA$1,500 plus 240 Free Spins. Our individual deposit offers are structured as follows:

• 1st Deposit: 100% up to CA$500 + 180 Free Spins (delivered as 20 per day over 9 days)
• 2nd Deposit: 125% up to CA$300
• 3rd Deposit: 75% up to CA$300
• 4th Deposit: 100% up to CA$400 + 60 Free Spins (20 per day over 3 days)

All welcome bonuses carry a 40× wagering requirement. The maximum bet while wagering bonus funds is CA$5, and the maximum Free Spins win is CA$60. The minimum qualifying deposit for the welcome package is CA$40. We also offer ongoing promotions including Weekly Deposit Spins (Monday through Thursday), Weekend Reload bonuses (Friday through Sunday), Fortune Wheels, and WinLion Quests for new and returning players.

5.1 General Bonus Terms

By claiming any bonus at our Win Lion platform, you agree to the following conditions:

• Bonuses must be wagered within the specified time frame or they will expire.
• We reserve the right to amend, suspend, or withdraw any promotion at any time.
• Bonus abuse, including the use of multiple accounts or coordinated play, will result in forfeiture of bonuses and account termination.
• Only one bonus may be active at a time unless otherwise specified.
• Free Spins and bonus cash are subject to maximum win caps where stated.

6. Loyalty Program and VIP

At WinLion Casino, we operate a 26-level Loyalty Ladder. Players earn 1 Loyalty Point for every CA$0.10 wagered using real or bonus funds. Points never expire and are never reset. Level-Up prizes including Free Spins and cash bonuses are automatically credited to your account. Weekly cashback is awarded based on your loyalty tier, ranging from 3% at Bronze level up to 25% at King level, credited every Friday between 13:00 and 17:00 UTC with a 5× wagering requirement.

Our WinLion VIP Program offers four exclusive tiers: Bronze, Silver, Gold, and Platinum Lion. VIP members enjoy a dedicated VIP Manager accessible via Live Chat, WhatsApp, Telegram, and Email, daily VIP cashback, VIP-only tournaments, accelerated withdrawals, and preferential bonus terms. Players may qualify for VIP status by making a single deposit of CA$500 or through status-match arrangements.

7. Game Rules and Fair Play

We offer up to 10,000 slots and up to 1,000 live games from leading providers including Pragmatic Play, Microgaming, Play'n GO, Hacksaw Gaming, NetEnt, and many more. Our game library includes slots, live casino tables, table games, crash games, game shows, jackpot games, video poker, bingo, lottery, scratch cards, virtual sports, and a full sportsbook. Progressive jackpots are paid in full without caps.

All games at Win Lion Casino are provided by certified and audited software suppliers. Random Number Generator (RNG) technology ensures fair and unpredictable outcomes. We do not manipulate game results and hold no influence over the outcome of any wager once a game round has commenced. Malfunction of any game voids all related bets and payouts.

8. Sports Betting Terms

Our WinLion sportsbook covers major sports including NHL, NBA, UFC/MMA, football, tennis, and esports. We offer both pre-match and live betting, with features including Cash Out, Bet Builder, System bets, and Outrights. All sports bets are subject to our Sports Betting Rules, which are published separately. We reserve the right to void bets placed after the start of an event where a clear data error has occurred, or where suspicious betting patterns are detected.

9. Responsible Gaming

We are fully committed to promoting responsible gambling at Win Lion. We provide the following player protection tools:

• Deposit limits
• Loss limits
• Bet limits
• Cooling-off periods
• Self-exclusion

If you believe you may have a gambling problem, we encourage you to use these tools immediately or contact our 24/7 support team at [email protected]. We also recommend reaching out to independent organizations such as Gamblers Anonymous or GamCare for professional assistance.

10. Account Suspension and Termination

We reserve the right to suspend, restrict, or permanently close any account if we reasonably suspect fraud, bonus abuse, multi-accounting, use from a restricted jurisdiction, breach of these Terms and Conditions, or failure to comply with verification requirements. In such cases, we may withhold funds pending investigation. Where accounts are found to be in serious breach, we reserve the right to forfeit balances including pending withdrawals.

11. Limitation of Liability

Our WinLion services are provided on an "as is" basis. We make no warranties regarding uninterrupted access, absence of errors, or fitness for a particular purpose. To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, or consequential losses arising from your use of our platform, including but not limited to loss of winnings resulting from technical failures, internet disruptions, or third-party system outages.

12. Amendments to These Terms

We may update these Terms and Conditions at any time. We will notify registered players of material changes via email or an on-site notification. Your continued use of WinLion Casino after any amendment constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any updates.

13. Contact Us

If you have any questions regarding these Terms and Conditions, you may reach our support team through the following channels:

• 24/7 Live Chat available directly on our website
• Email: [email protected]
• On-site contact form
• FAQ page for self-service assistance

We are available around the clock to assist you in English and French. At Win Lion, we are committed to providing transparent, fair, and responsible gaming services to all our players in Canada and beyond.